bilstein group<\/a> lan\u00e7ou este m\u00eas de setembro o seu mais recente Live Chat, um chat aberto a todos os clientes e utilizadores e que se encontra integrado no partsfinder \u2013 o cat\u00e1logo do bilstein group. Este \u00e9 um projeto que estava a ser preparado h\u00e1 algum tempo e que faz parte da estrat\u00e9gia cont\u00ednua de digitaliza\u00e7\u00e3o do grupo<\/strong><\/p>\nA partir do dia 01 de setembro os clientes come\u00e7am a ter acesso ao Live Chat a partir do partsfinder, podendo ou n\u00e3o ter o login feito. Atrav\u00e9s da troca de mensagens escritas a equipa est\u00e1 preparada para receber qualquer d\u00favida ou quest\u00e3o, para que nenhuma intera\u00e7\u00e3o fique sem resposta!<\/p>\n
Este chat ter\u00e1 do outro lado a equipa de Apoio ao Cliente, que tantos clientes j\u00e1 t\u00e3o bem conhecem e que estar\u00e3o dispon\u00edveis, tamb\u00e9m desta forma, para prestar todo o apoio necess\u00e1rio a clientes e utilizadores do partsfinder. Numa segunda fase, em meados de setembro, o Live Chat estar\u00e1 tamb\u00e9m dispon\u00edvel atrav\u00e9s Webshop, mas este est\u00e1 reservado apenas a clientes registados.<\/p>\n
Esta solu\u00e7\u00e3o aparece numa altura em que os clientes procuram cada vez mais uma solu\u00e7\u00e3o de intera\u00e7\u00e3o e comunica\u00e7\u00e3o r\u00e1pida e simples. Enquanto utilizadores de plataformas digitais existe sempre a expetativa e, muitas vezes, a necessidade de ter um apoio ao cliente acess\u00edvel, surgindo uma exig\u00eancia cada vez maior de facilidade e rapidez. O lan\u00e7amento do Live Chat permite ao bilstein group oferecer ao mercado uma resposta que cumpre esta necessidade cada vez mais evidente.<\/p>\n
O bilstein group disponibiliza ent\u00e3o a partir de agora um Live Chat no partsfinder onde qualquer utilizador do cat\u00e1logo pode solicitar o apoio mais variado, sendo que o chat est\u00e1 dispon\u00edvel, com ou sem login, e qualquer d\u00favida pode ser submetida atrav\u00e9s deste. Mais tarde, em meados de setembro, o Live Chat fica tamb\u00e9m dispon\u00edvel atrav\u00e9s da loja online Webshop e apenas os clientes registados ter\u00e3o acesso a esta ferramenta.<\/p>\n
O bilstein group d\u00e1 mais um passo na digitaliza\u00e7\u00e3o e na proximidade com os seus clientes, acreditando que esta \u00e9 tamb\u00e9m mais uma forma de nos posicionarmos como estando voltados para o mercado\u2026 e acima de tudo, para o futuro!<\/p>\n","protected":false},"excerpt":{"rendered":"
O bilstein group lan\u00e7ou este m\u00eas…<\/p>\n","protected":false},"author":15,"featured_media":32351,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[627],"class_list":["post-32377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empresas","tag-bilstein-group"],"yoast_head":"\n
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